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Delete or decommission a Startup plan
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1
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341
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August 13, 2022
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Change billing email address
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3
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360
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August 13, 2022
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Auth0 full address on the invoice
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0
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358
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August 3, 2022
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Unable to add credit card
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5
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760
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March 31, 2022
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Change of billing informations
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2
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1027
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September 30, 2021
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Auth0's attempt to charge our company credit card after the transition to the free plan
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2
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1213
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July 9, 2021
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Missing receipts/invoices
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3
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1177
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May 7, 2021
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I need a refund and SDRs keep telling me to submit a ticket but I can't as i downgraded my account
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2
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1334
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March 25, 2021
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You can retrieve Account Summary info via the Support API
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1
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1344
|
March 4, 2021
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|
Downgraded the license but am still being billed :(
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5
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1467
|
November 11, 2020
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Previously paid for Developer PRO tenants now FREE!
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|
2
|
1488
|
October 21, 2020
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Billing for internal users with connections to G-Suite and Office365
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|
0
|
1751
|
June 22, 2020
|
|
Billing with both Enterprise and username/password connections
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|
7
|
1828
|
June 24, 2020
|
|
Subscription applied to wrong tenant
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|
2
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1764
|
June 11, 2020
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|
How to change where invoices are sent?
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|
2
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2377
|
March 29, 2020
|
|
Error! Your card was declined
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|
7
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2008
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February 28, 2020
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|
Both internal and external users in Developer Pro
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|
5
|
5268
|
October 29, 2019
|
|
Billing to a Company without the use of credit cards
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|
3
|
2462
|
August 26, 2019
|
|
Billing Contact
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|
2
|
4024
|
July 25, 2019
|
|
Tenant ownership transfer
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|
3
|
5887
|
March 2, 2018
|
|
How can I get a receipt for my payment?
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|
3
|
3577
|
March 2, 2018
|
|
Is the active users subscription limit a hard limit?
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|
2
|
3663
|
March 2, 2018
|
|
Has anyone else paid and not been upgraded?
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|
3
|
2742
|
March 2, 2018
|
|
Can dashboard admins be invited to manage billing on specific accounts?
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|
2
|
3110
|
March 2, 2018
|
|
Where do I find how many active users I have?
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|
2
|
6083
|
March 2, 2018
|
|
How can I convert my account from a free trial to any other version?
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|
2
|
2695
|
March 2, 2018
|
|
Can we scale the number of users as needed each month?
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|
2
|
2638
|
March 2, 2018
|
|
In our pricing, what is the difference between internal and external users? Are they different technically?
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|
2
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8291
|
March 2, 2018
|
|
Where can I get a copy of an invoice?
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|
2
|
4790
|
March 2, 2018
|
|
I signed up for a paid plan but haven't used my account since then, can I get a refund?
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|
2
|
2762
|
March 2, 2018
|