|
Change of billing informations
|
|
2
|
273
|
September 30, 2021
|
|
Auth0's attempt to charge our company credit card after the transition to the free plan
|
|
2
|
491
|
July 9, 2021
|
|
Missing receipts/invoices
|
|
3
|
500
|
May 7, 2021
|
|
I need a refund and SDRs keep telling me to submit a ticket but I can't as i downgraded my account
|
|
2
|
601
|
March 25, 2021
|
|
You can retrieve Account Summary info via the Support API
|
|
1
|
609
|
March 4, 2021
|
|
Downgraded the license but am still being billed :(
|
|
5
|
764
|
November 11, 2020
|
|
Previously paid for Developer PRO tenants now FREE!
|
|
2
|
787
|
October 21, 2020
|
|
Billing for internal users with connections to G-Suite and Office365
|
|
0
|
1035
|
June 22, 2020
|
|
Billing with both Enterprise and username/password connections
|
|
7
|
1070
|
June 24, 2020
|
|
Subscription applied to wrong tenant
|
|
2
|
1044
|
June 11, 2020
|
|
How to change where invoices are sent?
|
|
2
|
1514
|
March 29, 2020
|
|
Error! Your card was declined
|
|
7
|
1285
|
February 28, 2020
|
|
Both internal and external users in Developer Pro
|
|
5
|
3929
|
October 29, 2019
|
|
Billing to a Company without the use of credit cards
|
|
3
|
1639
|
August 26, 2019
|
|
Billing Contact
|
|
2
|
3204
|
July 25, 2019
|
|
Tenant ownership transfer
|
|
3
|
4576
|
March 2, 2018
|
|
How can I get a receipt for my payment?
|
|
3
|
2762
|
March 2, 2018
|
|
Is the active users subscription limit a hard limit?
|
|
2
|
2777
|
March 2, 2018
|
|
Has anyone else paid and not been upgraded?
|
|
3
|
2032
|
March 2, 2018
|
|
Can dashboard admins be invited to manage billing on specific accounts?
|
|
2
|
2333
|
March 2, 2018
|
|
Where do I find how many active users I have?
|
|
2
|
4249
|
March 2, 2018
|
|
How can I convert my account from a free trial to any other version?
|
|
2
|
1972
|
March 2, 2018
|
|
Can we scale the number of users as needed each month?
|
|
2
|
1934
|
March 2, 2018
|
|
In our pricing, what is the difference between internal and external users? Are they different technically?
|
|
2
|
6540
|
March 2, 2018
|
|
Where can I get a copy of an invoice?
|
|
2
|
3772
|
March 2, 2018
|
|
I signed up for a paid plan but haven't used my account since then, can I get a refund?
|
|
2
|
2044
|
March 2, 2018
|
|
How can I cancel my subscription?
|
|
2
|
2478
|
March 2, 2018
|
