How can I cancel my subscription?

[lobo]

Any help is appreciated.

[lobo]

Please proceed by downgrading your subscription to free or by cancelling your subscription via the Auth0 Dashboard.

1. Login to the Dashboard.
2. Click on your account name in the top right corner to bring up the associated dropdown box.
3. Select Account Settings.
4. On the Account Settings page, click on the Subscription tab.
5. On the Subscription tab, scroll down to the box associated with the Free plan and click Checkout.
6. To confirm your subscription change, click Subscribe Now.

[tyf]

We now have an FAQ which covers this issue:

How do I cancel, downgrade, or change my subscription?

Problem statement I want to cancel, downgrade, or change my subscription. Solution Follow the steps or video below: [How to Cancel, Downgrade, or Change Your Auth0 Subscription - Auth0 Community Response Series] Follow the steps in this document. For self-service customer account cancellation: Downgrade the subscription from paid to free, as outlined in the document above. After downgrading, delete the tenant (this is permanent). NOTE: Enterprise customers should reach out to t…