Need to cancel subscription

Hello,

I need to cancel my Auth0 subscription but I can no longer log in because my Google user ID has changed. I tried opening a ticket but the new ticket page is blank.

Hi @datateam,

Welcome to the Community!

I sent you a DM with more information. We can handle it there.

Hi all, we now have an FAQ that covers this issue:

https://community.auth0.com/t/how-do-i-cancel-downgrade-or-change-my-subscription/112814