I want my credit card information to be removed from my free plan because for some strange reason auth0 is billing me on my free plan monthly (now already twice)!
Hi @nikitalipkanov,
Welcome to the Auth0 by Okta Community!
This is how you can cancel your subscription to stop getting charged: Downgrade or Cancel Auth0 Subscriptions
Once you cancel, you may be eligible for credit or a refund as seen here: Billing Policy
I have reviewed your plan. On the free plan, you are only allowed one tenant, and it seems you have a production and development tenant. This could be the reason. In this case, I have created a ticket for you to evaluate where these charges are coming from and whether we can give you a refund or credit. You should receive a message shortly.
Thank you for your patience with the Auth0 Community. Happy to answer further questions.
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