Hello, my account recently auto-renewed. My colleague in Procurement contacted Auth0, who advised we downgrade to the Free/Starter subscription and raise a ticket to process the refund. However, now I’ve downgraded the account, I can’t raise a ticket… Please advise.
Please send me a private message here in the forum with your tenant name and email so I can investigate that.
Hello, I also have this problem. Please advise.
Please also send me a private message with your tenant name so we can investigate that. Thank you!