|
Subscription issues
|
|
7
|
26
|
March 4, 2026
|
|
Account being charged for free tier service
|
|
2
|
18
|
January 29, 2026
|
|
Downgraded account and can no longer submit support ticket
|
|
2
|
21
|
January 21, 2026
|
|
Cancelling my account
|
|
2
|
59
|
November 27, 2025
|
|
I cancelled my subscription, deleted all the tenants, Auth0 keeps charging me
|
|
4
|
38
|
December 2, 2025
|
|
Still being billed after downgrading subscription and deleting tenants
|
|
2
|
21
|
October 20, 2025
|
|
Deleted tenant and lost my subscription
|
|
4
|
45
|
May 26, 2025
|
|
Unauthorized Charges After Account Closure
|
|
2
|
22
|
February 17, 2025
|
|
I am being charged since the last two months even after cancellation of subscription
|
|
3
|
60
|
November 25, 2024
|
|
Request for a refund
|
|
2
|
264
|
May 7, 2024
|
|
URGENT. Lost access to the email address of my Auth0 account, and now cannot cancel my subscription
|
|
2
|
336
|
March 11, 2024
|
|
Unable to view billing methods
|
|
1
|
327
|
February 8, 2024
|
|
Refund on the unused time
|
|
2
|
474
|
November 16, 2023
|
|
Help with refund: transfer subscription from one tenant to another
|
|
1
|
941
|
October 30, 2023
|
|
Refund for unused subscription time
|
|
2
|
869
|
July 26, 2023
|
|
How can I request a refund for a plan that I paid today and then changed my mind?
|
|
2
|
1049
|
May 25, 2023
|