Refund on the unused time

Help
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Hi @support1 , I’ve decided to go a different way for my needs. I’ve downgraded my subscription and would like to get a refund on the unused time. Can someone help with that?
Thank you!

3

Hi @dereklim12,

Thanks for reaching out to the Auth0 Community!

To request a refund for the time you didn’t use, kindly submit a support ticket. They will be able to help you with this process.

Thanks,
Rueben

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