How can I request a refund for a plan that I paid today and then changed my mind?

Today I signed up for a paid plan but then a few hours later I changed my mind. I would like to request a refund but since I downgraded to a free plan I can’t create a ticket to request it. How can I contact customer support to ask for a refund?

Hey there!

I can help you with that. Can you send me a private message here in the forum with the following information:

  • your tenant name
  • your email

Here’s how to send private message here in the forum. Thank you!

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