URGENT. Lost access to the email address of my Auth0 account, and now cannot cancel my subscription


I’ve lost access to my Auth0 account. I do not recall which email address it was associated with - all is know is that I am getting billed every month for a service that I am not using.

Can we look up my account based on my name and billing card info?

Hi @morganddoane ,

Thank you for reaching out to the community!

In a few days, you will receive an email from our Support Agent so that you can share the billing data with them securely and resolve your issue.

Please look out for an email from them (they will email you to the email address you have set this community account with).

Thank you for your patience!

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