we signed an Order Form for the Auth0 Startup Plan – B2B Professional, under which the agreed subscription fee for a 12-month term is USD $0.00.
However, we have been charged $800.00 on two months.
So, I wanna know how can I get refund and stop payment.
Hi @sj.mun,
Welcome to the Auth0 Community!
In order to register this request, you can try opening a support case and our teams will provide further assistance.
If you are unable to do so from your end, please send us a DM ( Direct Message ) to @support group including a short description of the issue, the email address of your account and your tenant name and we will initiate a request on your behalf.
Thank you!
Best regards,
Remus