We have a small pilot project currently running in the Free Plan. However, we had a technical issue in November, and for a few days we were issuing a huge number of auth tokens. To cope with the spike in tokens, we paid for one month (November) of the Developer Plan.
After about three days the tech issue was resolved, and we went back to a very low load. I assumed that the plan would fall back to Free automatically at the end of the month, but I was mistaken. Now I received an invoice for an automated payment for the month of December.
This second payment is unnecessary and unintentional, and we haven’t gone beyond the Free plan limits. Please help us revert the latest payment.