How to Cancel, Downgrade, or Change a Subscription

[dan.woda]

Last Updated: Sep 24, 2024

Overview

This article details how to cancel, downgrade, or change a subscription.

Applies To

• Subscription Plan
• Change Subscription

Solution

Follow the steps or video below:

How to Cancel, Downgrade, or Change Your Auth0 Subscription - Auth0 Support

Follow the steps in this document.

For self-service customer account cancellation:

1. Downgrade the subscription from paid to free, as outlined in the document above.
2. After downgrading, delete the tenant (this is permanent).

NOTE: Enterprise customers should reach out to their TAM.