Hi, would it be possible to cancel the paid plan for tenant dev-yeo2xwcu8cu3pyes? I have received monthly invoices/receipts from an Auth0/Okta plan for tenant dev-yeo2xwcu8cu3pyes, billed under a credit card that ends with 8276. I started this plan for a previous project, but I am no longer working …

Cancel Auth0 Membership for inaccessible account/tenant

rueben.tiow January 2, 2024, 9:12pm 3

Welcome to the Auth0 Community!

It looks like you would need to sign in using GitHub to access that account.

Moreover, if you need to cancel your subscription plan, please refer to this FAQ for more details.

Please let me know if you have any questions.

Thanks,
Rueben

Topic		Replies	Views
I need to cancel a subscription but do not have the login credentials anymore for the account Help team-accounts , subscription-billing	5	1056	June 1, 2023
Remove credit card information Help team-accounts , subscription-billing	1	14	November 7, 2024
Account access for paid tenant Help login-experience , login-prompt-new-experience	6	108	August 7, 2024
Auth0's attempt to charge our company credit card after the transition to the free plan Help billing , payment	2	2524	July 9, 2021
Please delete this account! Help delete	2	2505	October 21, 2021