Footer Hidden on Universal Login

[dpell2]

I’ve been trying to customize the footer text of my login flow using the Custom Text feature of the Universal Login profile. I see the footer reflected in the preview of the editor, and making changes to other fields above the header will reflect in both the editor and the live login flow.

However, the footer appears to be hidden from the actual login flow. I have checked and made sure that Universal Login is enabled, and that Customize Login Page is disabled.

Any advice or assistance on this topic would be greatly appreciated!

[petre.timotei]

Hi @dpell2,

Welcome to the Auth0 Community!

@rueben.tiow

The “Text Customizations applies only to New Universal Login” error happens if you have override the New ULP experience by enabling the Classic Universal Login custom HTML page templates. These templates include the Login, Password Reset, MFA pages.

If you’ve disabled these toggles but are still encountering this issue, I recommend referring to the knowledge solutions below for more help:

• Customizations of New Universal Login Page Are Not Working
• Custom Text in Universal Login Not Reflected in Login Form

Please let me know if you are still having issues even after reviewing the knowledge solutions.

Thanks,
Timotei