Last Updated: Aug 2, 2024
Overview
This article details why the password change/reset redirect is not working and why there is no button or redirect after a successful password change.
Applies To
- Password reset
- Password change
Solution
Please see the video and the description below:
The redirect URI that the user is directed to after a successful password reset can come from multiple sources. This depends on whether New Universal Login or Classic Universal Login is used, whether a password change ticket is generated directly via the Management API or sending a password change email via the Authentication API, from the login page, or other.
If there is no redirect or no button is seen on the password reset confirmation page, then it is likely not set.
The following flow chart will help as a guide toward the appropriate place to set the redirect URI, depending on the configuration.
