Hello,
First of all, we cancelled our account in May 2024.
Our credit card keeps getting billed (full!) every month. We tried to contact you on sales@ and support@ almost 10 times over the past 2 months: ZERO answer!
We tried to open a support ticket but the link doesn’t work! There’s just a text “New ticket” without any link or whatsoever.
Could you explain what is going on here? How can we keep getting charged for a closed account? How come our data was not destroyed? How come we do not have any reply in almost 2 months?
Best
Flo