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Reset MFA for tenant administrator

Hi there

Is there anyway to remove mfa for a tenant administrator (lost the device) by another tenant admin ?

Thanks
Jeff

Hey there @jeff.ishar!

There is no info about that in our docs:

Let me research internally and get back to you!

Unfortunately it needs to be done by us. I need you to send me your tenant name and tenant admin email address via private message so I can start the procedure.

Hey there!

Have you had a chance to see my last message?

I sent it to you via DM. Thanks for help!

I’ll inform you about next steps via email you sent me. For future reference anybody should go to:

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