Reset MFA for tenant administrator

Help
1

Hi there

Is there anyway to remove mfa for a tenant administrator (lost the device) by another tenant admin ?

Thanks
Jeff

3

Hey there @jeff.ishar!

There is no info about that in our docs:

Let me research internally and get back to you!

4

Unfortunately it needs to be done by us. I need you to send me your tenant name and tenant admin email address via private message so I can start the procedure.

5

Hey there!

Have you had a chance to see my last message?

6

I sent it to you via DM. Thanks for help!

7

I’ll inform you about next steps via email you sent me. For future reference anybody should go to:

8

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