Need help Resetting MFA for Tenant Member

[tyf]

Hey there @rmoen !

The following topic outlines your options - You should be able to open up a ticket with support if you have a paid account. If not, you’ll need to create a DM here in discourse with the required details.

Account Locked: MFA Resets Requests

Last Updated: May 23, 2024 Overview This article will help in handling MFA reset requests when an account is locked. In general, it is important to enroll in multiple MFA methods for Dashboard Admins and leverage the ability to regenerate the recovery code. The following factors can be configured from the Profile page, and it is highly recommended to enroll in at least 2 of them and in as many as possible: WebAuthn with FIDO security keys: WebAuthn roaming authenticators are removable and c…