Hi, currently having a problem with my Auth0 admin account. Passkeys didn’t work as my MFA solution, and after resetting once with the recovery token, that’s stopped working too. Support seems opaque unless you’re a paying user. How can I request a simple MFA reset or a whole-account reset? Has anyone faced this before?
Welcome to the Auth0 Community!
I’m sorry to hear you are locked out of your account. Please see this FAQ about how to request a reset:
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