I’m new here and I’m trying to create a new custom domain but I couldn’t veryfi, my domain is currently working fine, I did the nslookups and everything was ok, but when I try to verify always says: “Error!
Your verification record was not found. You might need to wait a few minutes before we can discover it.“ Also areadu create a CNAME on Porkbun that is where I have my domain “thekiddycloud”.
Any Ideas?
Hi @soyfidelfm
Welcome to the Auth0 Community!
There are a couple of potential causes for this error message, from the the CNAME DNS Record not being published to a typo and mismatch of the exact values.
To begin with, I suggest using a tool such as Network Tools: DNS,IP,Email to check if the DNS and CNAME values exist/have been recorded and then double-check that the values entered on your Auth0 side exactly match them. If you wish to use " thekiddycloud " as mentioned, you will need to make sure that everything set up correctly and also that you are using this domain in your tenant.
More information can be found in the following documentations and topics:
Hope this helped!
Gerald