Custom Domain not verified despite CNAME being updated and can be seen on mxtoolbox.com

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1

Hi,

I am trying to verify my Custom Domain, but every time I click “Verify” I get this error:

Screen Shot 2022-02-13 at 2.59.28 PM
Screen Shot 2022-02-13 at 2.59.28 PM1282×142 19.5 KB

I waited ~30-45 minutes and tried it again. Still the same error. I went to check my CNAME on https://mxtoolbox.com/ of the domain that is added on Auth0 account and it DNS record is found.

Screen Shot 2022-02-13 at 2.15.29 PM
Screen Shot 2022-02-13 at 2.15.29 PM2676×706 71.4 KB

UPDATE 1: This is the DNS Record on Digital Ocean.

Screen Shot 2022-02-13 at 3.04.03 PM
Screen Shot 2022-02-13 at 3.04.03 PM1186×100 7.54 KB

UPDATE 2: 5 minutes after I submitted this thread, the domain was verified. I submitted this thread because Heroku verified my domain within 5 minutes, and thought there was something wrong.

Thank you!

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2

No worries! Glad it’s working now.

For others checking this thread solutions is provided above

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