Hi, I was charged twice despite that i’m still in the development. I admit that I maid a mistake when selected the correct plan that I will use once on production. My mistake was not being careful to put my test plan back into active form after choosing the plan that I would use once in production.
dan.woda
3
Hi @FlorentNKD,
Here is our billing policy, please let me know if you have any questions.
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Dashboard shows we're on "Starter" free plan, but we've been paying monthly | 2 | 854 | August 7, 2023 | |
| There is a billing problem that needs to be resolved | 2 | 1368 | January 26, 2023 | |
| I'm being charged $35/mo for the free plan | 2 | 62 | October 3, 2025 | |
| Switching between Paid and Free plans | 2 | 2686 | April 5, 2021 | |
| Auth0's attempt to charge our company credit card after the transition to the free plan | 2 | 2567 | July 9, 2021 |