Automatic sending of welcome email stops working even if no configuration change are done in 4 months.
Hi @ramnujs,
Welcome to the Auth0 Community!
If you have experienced issues with your welcome email not sending newly created/registered users, I recommend checking your tenant logs to verify this behavior.
Once you are sure that the welcome emails are not sending, I suggest checking your welcome email template is enabled.
Thanks,
Rueben
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Also, the email confirmation link looks weird and unreachable : Enroll in multi-factor authentication
But the logs says verification was successful:
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Hi @ramnujs,
Thanks for the update.
It looks like you have a custom email provider set up on your tenant. If there are any issues with your emails not sending properly, I would check your custom email provider to ensure the activity reflects the current behavior.
Because, at this point, Auth0 is deferred to your custom email provider to handle sending emails.
Let me know what you find.
Thanks,
Rueben