i have customized email templates. they were working but all of a sudden new users do not receive the email to verification link or any email links. Please how can this be resolved urgently?
Hi @noreplyAquila,
Welcome to the Auth0 Community!
After checking your tenant settings I have indeed noticed lots of fn error type codes indicating Failed Sending Notification, referencing an error in sending an email.
Given that you are using a custom email provider, the issue might rely there. You can try changing the API key to update its permissions. You can check out this Community Article on the matter.
I hope this helps, so you can let me know how this goes!
Thanks,
Remus
This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.