Webtasks down? Seems the domain does not exist

Help
1

Hi,

Webtasks.io integration seems to be down. When I try to log in via my authorization extension, I get the following error:

http://[DOMAIN]/auth0/callback#error=unauthorized&error_description=Authorization%20Extension:%20getaddrinfo%20EAI_AGAIN%20[TENANT].eu.webtask.io:443&state=/

$ curl https://[TENANT].eu.webtask.io
{“code”:403,“message”:“rejecting request without Authorization header or key URL query parameter”,“req_id”:“1569742136349.740290”}

That error is expected, so webtask.io seems to be working correctly.

Is there anything I should do to fix this? Auth0 status page says it’s all operational when clearly it’s not. Can we even trust the status page after this point?

Authorization extension upgraded to 2.6 after the issue, but it didn’t fix anything.

2

Actually there seems to be an issue with the extension itself too. Navigating to the configuration page returnS:

// 20190929093135
// https://[TENANT].eu8.webtask.io//login/callback

{
“statusCode”: 500,
“error”: “Internal Server Error”,
“message”: “An internal server error occurred”
}

3

Hey there @axos88!

Thank you for reporting that! Let me reach out to our Extensibility team to find out what they have to share on that front!

4

Hey @konrad.sopala We’re also having a similar issue however our webtasks.io subdomain is redirecting to our custom domain - this means our DB that was linked up to the webtasks domain (Auth0 Admin Delegate) isn;t linked up as it’s hitting our prod database. Any help would be appreciated :slight_smile:

5

Hey @designer023!

I would really appreciate if you can open another topic for that not to multiple a bit different topics within one. Thank you! This way it will be easier for us to handle that!

7

Will sort that out now. Thanks for the heads up

8

No worries! We’re here for you!

9

Hey there @axos88!

Is the issue still there for you?