If a user has been created through the Universal Login form they do not appear in the user dashboard and they do not appear when fetching all users through the API.
I was able to find a users auth0 id through logs and was able to fetch the user through the API.
It seems to be a bug somewhere.
Thanks for the quick reply.
I have tested it now and new users now appear.
Is there a way of getting the users to appear on the dashboard, which was created while the issue was ongoing?
Since you are still not seeing the users that were created during the incident, I created a ticket for you with our Engineering team to resolve this for your tenant. I’ll send you a message when it is resolved.