Hi, I’m having an issue where a user can’t enroll a new mfa device. He had a previous device that broke, we revoked it and clicked ’ Send an enrollment invitation’. When he clicks the link in the email it shows a spinner almost indefinitely and then says ‘your login attempt has timed out’. In th…

This appears to have been resolved by the support team by performing a MFA reset. Thank you for working with our internal support team on this to get it resolved quickly!

User cannot enroll new mfa device

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system Closed December 3, 2019, 6:35pm 7

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User cannot enroll new mfa device

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