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Enroll New Device Not Working


#1

I am an Admin on my dashboard and have recently purchased a new phone. I am able to login to my account with the recovery code. I have Reset Multifactor Auth on my account and sent myself an Enroll Device Email.

When opening the email on my phone and selecting Enroll Device, I am redirected to my companies Auth0 login where it says “Logging in”, sits there and never completes. I can see the attempts to enroll as 'Enroll Started` in my users history as well as the Unenroll Device when I did the MF reset.

I reference the other similar posts and have tried opening it directly both on my phone and laptop; both in regular and incognito. I even tried copying the link address and pasting it directly to the browser. I cant seem to get my device enrolled so that I can continue to the dashboard.