I’ve hit the same case some others seem to find themselves occasionally where their TOTP MFA status is “Enrollment not complete” and there is a “Finish Enrolling Device” button, but all that happens is the generation of a new recovery code.
Can someone help, please?
Hey there!
Think you’ll be stuck in a loop. Just follow this procedure and we’ll be able to get you out of there:
http://community.auth0.com/t/account-locked-mfa-resets-requests/22920