Hi, I am locked out of my developer account because I lost my MFA device and don’t have recovery codes. Since my forum account is new, I am restricted from sending a direct message to @support. Could a Community Engineer please open a private message with me so I can securely provide my tenant and account details?
Welcome to the Auth0 Community!
I understand that you require a MFA reset for your Auth0 account.
Official solution
We have just adjusted the permissions on your Community account to have access to the Support inbox. Please send a DM ( Direct Message ) to our @support group, forwarding all the information provided and confirming the email address of your Auth0 account and the name of the tenant that you are trying to access. You can click on " support" mentioned above and should have the option of sending a message to the group. The DM creates a private conversation where more sensitive details can safely be shared with us for troubleshooting.
Looking forward to your DM!
Have a great one!
Gerald