Locked out due to MFA - Need admin reset assistance

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Hello Auth0 Team,

I am currently locked out of my Auth0 account because I no longer have access to my MFA device. Unfortunately, I cannot log in to the Auth0 Dashboard or the Support Center due to this.

I would like to request an MFA reset for my account. Since I cannot access the support portal, I kindly ask that someone from the Auth0 support team reach out to me via private message (DM) or Email to assist further.

Thank you!

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Hi @baoshrainbow,

Welcome to the Auth0 Community!

To proceed with your request, please send a DM to the @support group with the tenant name and the email address associated with the account!

Have a good one,
Vlad

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