HELP - MFA reset request - locked out of Auth0 Dashboard and Support Center

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1

@support

Hi Auth0 Support,

I am locked out of the Auth0 Dashboard because my MFA/passkey/authenticator device is unavailable. The Support Center also requires the same MFA, so I cannot open a support ticket.

Tenant: dev-hy***k7.us.auth0.com
Custom domain: login.o—e.ai
Dashboard account email: [your locked Auth0 dashboard email]

Please help verify my identity and reset MFA for my Auth0 Dashboard account.

Thank you.

3

Hi @khankilla

Thank you for reaching out to us!

Please send a DM ( Direct Message ) to @support as this will create a private conversation where we can further look into the issue and assist you with the MFA reset request.

Looking forward to your message!

Best regards,
Gerald