URGENT: MFA Reset Required. Locked out of Admin Account (Free/Developer Plan).

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1

Hello,

I am locked out of my Auth0 admin account because I lost my device and can no longer use MFA. I do not have the recovery code.

I have tried to Direct Message the @support group but the message button is not available to me.

Please can an Auth0 Community Engineer initiate a Direct Message with me so I can provide my tenant name and account email privately for an MFA reset.

Thank you for your urgent assistance.

3

Hi @valeri.t.yanev,

Welcome to the Auth0 Community!

I have sent you a private message, so please reply to it and I will fulfill a request for resetting your MFA.

Thank you!
Best regards,
Remus