Hi, I’m locked out of my personal Auth0 Dashboard account.
I lost the phone with Microsoft Authenticator, had no backup, and don’t have my recovery code.
Could an Auth0 support engineer please start a private message with me so I can share my account email and tenant name privately? Thank you.
Welcome to the Auth0 Community!
I understand that you require a MFA reset for your Auth0 account.
Please send a DM ( Direct Message ) to our @support group, forwarding all the information provided and confirming the email address of your Auth0 account and the name/URL of the tenant you are trying to access. You can click on " support" mentioned above and should have the option of sending a message to the group. The DM creates a private conversation where more sensitive details can safely be shared with us for troubleshooting.
Looking forward to your DM!
Have a great one,
Gerald