Hi, We have a Tenant Member that has been blocked due to reaching the Invalid Login Threshold in Brute Force Protection. How can we unblock this account so they can access the Admin Dashboard? Cheers, Maurice

Hi @maurice.bernardo , Sorry that I misunderstood your query earlier. To regain access to the Auth0 dashboard, the blocked tenant member can click on the “forgot password” link on the login page, enter the email, and then click on the link on the email to reset the password. I just tested this on m…

Tenant Member Blocked

Help

lihua.zhang April 11, 2022, 11:52pm 3

Hi @maurice.bernardo ,

Welcome to the Auth0 Community!

The 3rd question in this FAQ mentioned how to unblock users. Hope this helps!

Topic		Replies	Views
Getting user Unblocked in Auth0 Help auth0 , password-reset , blocked-account	4	2483	August 6, 2024
Unable to unblock blocked user Help	10	4157	July 19, 2023
Newly created dashboard admin is blocked, how do I unblock? Help	2	3233	September 3, 2019
How to unblock a blocked (Bruteforce) user in auth0 except via the Dashboard Help auth0	3	4813	November 6, 2019
Unblock dashboard admin after failed login attempts Help	13	3213	December 30, 2020

Tenant Member Blocked

Related topics