Introduction: Get answers to the most common questions about User Management User Profile
1. Can we remove the Username once the user profile is created?
Answer: It isn’t possible to remove the Username field once a user is imported. The only way to remove this field is to delete the user and then re-import them without the Username field.
2. How to block a user’s access to the application?
Answer: If we delete the blocked users, they could sign up again to regain access. Therefore, we only need to block the users without deleting them.
This article explains how to block a user.
3. How to unblock a user’s access to the application?
Answer: There are two ways to unblock a user:
- On the Management API, make a DELETE call with the endpoint /api/v2/user-blocks/{id}
- On the Auth0 dashboard. This article explains how to unblock a user.
4. How to retrieve the user profile details from the backend?
Answer: Use the Authentication API, make a GET request to the /userinfo endpoint.
5. If the /userinfo endpoint does not return user profile details, how to fix it?
Answer: when we run the GET /userinfo endpoint in the authentication API, it only returns the user id like “auth0|624b21de4a79520069d9cddd”
To solve this, when making the /authorize call such as from the Auth0 Authentication API debugger Extension, we need to pass profile in the Scope.
