I have auto-migration enabled and using an API to get the user details from my DB and pass to Auth0. Unfortunately we had a problem with the API and it was giving a 500 error. After too many attempts the user has been blocked. This user does not appear in the user list. If I try to add the user manually it tells me the email is not available.
The exact error was “Your account has been blocked after multiple consecutive login attempts. We’ve sent you an email with instructions on how to unblock it.” No email has been received (we haven’t enabled that which is probably why).
How can I go about unblocking the user? The API also doesn’t work as I get a Bad Request with the message “Path validation error: ‘Object didn’t pass validation for format user-id: 05397BEE-7150-4E57-A7E1-9312FAD80FC3’ on property id (The user_id of the user to update).”