Styles are not applied after the email template was changed

[kostetskyroma]

Hey Community and Auth0 team, today I tried to customize the email template and faced the issue that styles are not applied after I’ve made a tiny change to the email template.

Before:

After:

After clicking on the “Reset” button, it still doesn’t apply styles

Does anybody know why it happened?

[lihua.zhang]

Hi @kostetskyroma ,

I understand that you are concerned about why clicking the Reset button can not restore the default email template. Our Engineering team is aware of this issue. Unfortunately, the ETA is not available yet. I will provide updates once becomes available.

As a workaround, to get the scripts of the default templates, please refer to the solution in this topic.

Please let me know if any further queries I can assist you with. Thanks!