Regular Active Users vs External Active Users

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I’m on a free plan with a android/ios app and in my Quota Utilization i have both these numbers and cannot understand the difference.

  1. Regular Active Users
  2. External Active Users

The Regular Active Users says 10K+ of 7K which is over quota due to new version of the app where the users have to re-login. I have been at average ~1000 Regular Active Users per month last 10 years but is having a temporary “hick up” here.

But at the same time External Active Users says 0. What kind of number is this?

I’m temporarily over quota on Regular Active Users but it seems like the login still works. Tried to search forum and ask Chat GPT but super unclear what the difference is and what number that counts and if its OK with this temporary hickups.

When I login in the dashboard Users: 25 000. Which is another term..

Using WebAuth in native android/ios app if that makes any difference.