Refund support - downgraded

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1

Hello,

I no longer need the service and have downgraded to a free plan. I’m needing help finding a way to request a refund, each time I attempt to open a ticket Im met with a message that, the ticket service is not available to free tier users.

Please advise, thank you

3

Hi @EngineeringBros and welcome to the Auth0 Community!

Please send a DM to Support with your email and tenant name, and we should be able to create a support ticket for you.

Thanks!
Teodor.