Passwordless via email no longer sending emails

Kristian_Freed · June 21, 2018, 3:58pm

For the last 20 minutes or so, our attempts to log in with passwordless (email) have not actually sent emails - this is across 3 different Auth0 clients and no settings have been changed - this has been working successfully for a long time.

We are using Sparkpost as our email provider, but do not see a sign of them being sent in Sparkpost. Sending a test email via the passwordless connection screen also does not appear to trigger one, and the Auth0 logs show only that an email has been sent - no other signs of errors.

Is anyone else experiencing this issue?

Kristian_Freed · June 21, 2018, 4:08pm

This seems to have been picked up by Auth0: devops+statuspage@auth0.com • Auth0 Status Page

jerdog · June 21, 2018, 4:38pm

As mentioned above we are currently investigating this issue.

jerdog · June 21, 2018, 5:48pm

We have implemented a fix and you should be receiving verification emails correctly now.

system · July 25, 2019, 2:08pm

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