So the logs show that the email was sent, first we saw them go to spam, as of yesterday we stopped receiving the code email all together.
We dont use a custom email provider and we didnt change anything as of recently.
Hello,
We have noticed the same issue in our dev tenant, which uses Auth0 Email Provider . Since yesterday, we have not received emails with the OTP (checked in Spam/Junk).
We use Authentication API to start a passwordless flow and receive a successful response. The Auth0 log shows no errors, just the notifications the code/link has been sent.
Would appreciate any idea of what is causing this.
Thanks
UPDATE:
We found the root of the issue in our case. Email messages with OTP were marked as “phishing” and placed into quarantine by our Mail Server (Microsoft Exchange).
@dev52 Maybe it makes sense to check the same on your side.