We have an application authenticated with passwordless but from this morning the emails were not received by anybody, and viewing in logs there aren’t errors reported all emails appeared as sent.
We tried using SendGrid but didn’t work either. Sometimes those emails are delayed an hour but they are already expired.
I’m facing exactly the same issue in one of my tenants which is not using a custom email provider. It was working fine until last Friday, but from today morning the emails are not being received. Some of them arrived after 1 hour, but the OTP code were already expired.
Would you please send me the name of the affected tenant in a DM?
edit: This could be a result of using the built-in Auth0 email provider. This provider is for testing only and is not intended for production use. Please set up your own email provider if you have yet to do so.
@dan.woda , so we did change to a custom SMTP server and use Auth0 test email ( we use Gmail G Suite ), it works but still, our passwordless code is not coming through the email.