Thanks for providing that info it might be the reason. Basically it seems like the thing is not coming from our side. There are two things that I will go for right now:
Sure let me know @alexab! To be honest it’s quite a difficult case to determine what’s the root cause as it might be coming from SendGrid / Apple or finally from ours but to me it seems like something with SendGrid as they are your mail provider.
Hi Konrad. Sorry for not returning sooner. I think I will pause this issue until we upgrade our plan at Sendgrid. Before doing this I’m unsure we can follow best practice