Someone tried to reset their email, but is not receiving any email, it’s also not in their spam.
Is there a way for me to check what happened to this email?
Or a way I can send him a link to reset the password?
Someone tried to reset their email, but is not receiving any email, it’s also not in their spam.
Is there a way for me to check what happened to this email?
Or a way I can send him a link to reset the password?
Hi @lukas.kindt,
Welcome to the Auth0 Community!
“Is there a way for me to check what happened to this email?” > You can check for errors in Logs in Auth0 Dashboard to see what happened to the emails.
“Or a way I can send him a link to reset the password?”
These articles detail what could be the possible cause of this issue and how it can be resolved:
I hope it helps!
Thanks,
Timotei
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