We are currently experiencing an issue where no verification e-mails are sent out and since we require verification it blocks new users from logging into our application. New users are signed up through the management API (POST /api/v1/users) with the following body:
{
connection: "Username-Password-Authentication",
email: "john@doe.com",
password: "test1234",
verify_email: true,
email_verified: false,
user_metadata: {
name: "John Doe"
}
}
The requests do generate a “Success Signup” record in the log screen. I tried sending verification e-mails manually through the web interface in Auth0 and those don’t show up either. We use SendGrid as e-mail provider and are sending regular transactional e-mails out through their API just fine as we speak. I ran the e-mail provider test here on Auth0 which comes through successfully right away.
I also noticed a considerable delay (10-30 minutes) from making the above request till users are starting to show up in API responses and in the users section of the dashboard.