A few users of our site reported that when they try to sign up they get the message that “User already exists” but when they try to login/reset password with the same email, they are shown “User not found”. We did not make any changes to our login or signup forms. Could anyone help with a solution o…

New users stuck in a signup <-> login loop

preethi.ramiah August 25, 2022, 5:44pm 4

Thank you @lihua.zhang I have DMed you the details. Please check the logs.

Topic		Replies	Views
Sign up error: "User already exists" Get Help signup , login	2	4203	December 11, 2019
The user already exists being returned when attempting to create a new user Get Help	8	4270	December 17, 2019
"User Already Exists" - Received invite to be Dashboard Admin, but when clicking link and trying to log in get "User Already Exists" Get Help dashboard-admins	3	4158	March 2, 2018
User Already Exists Get Help user-creation	5	8349	August 6, 2019
New users not appearing in dashboard Get Help auth0 , user-creation , dashboard	10	3294	January 29, 2021