Hi, my Auth0 account is still on the free subscription after the B2C pro contract started. This is blocking me from creating more tenants. I’ve created a support ticket with more details under my email. Can you please investigate? Thanks.
Hi @jerome.wan ,
Looking at the subscription metadata associate with your email address, it has been updated to:
"name": "Enterprise Agreement",
"plan": "b2c_professional",
at 2024-02-02T03:41:13.749Z. I believe this may be a matter of timezones. Could you please check again today and let us know?
hi, thanks for your reply. It’s working as expected now.