Move subscription to another tenant

Problem Statement

We paid for the wrong tenant and want to move the subscription to another tenant.


We can’t move the subscription to another tenant, but we can give you a refund once you cancel the subscription.

To cancel the subscription, please go to

Auth0 Dashboard >> settings >> subscription tab >> and then scroll down to the box with the starter plan and click Downgrade.

For more information: Downgrade or Cancel Auth0 Subscriptions

Once you completed the downgrade, please reach out to our Support team for the refund.