Hello Auth0 Community, I need help with the new team member invitation workflow.
Tenant with issue: simplants.com
Issue: I invited two team members to my Tenant, they accepted the invitation but they cant see the Tenant besides the teams page (https://accounts.auth0.com/teams/xxxxxxxxxxx/members?tab=list)
If they try to access the manage.auth0.com, they don’t have access to the tenant, and if I try to add them as members, using the old invitation view, I’m informed this is no longer available.
What Am I missing here? I need help…
Ahhh… I even tried to link the accounts, but the result was not what I expected and I also need help to unlink this.
Thank you,
Daniel
Hi @daniel.santana
Have you reviewed our documentation on adding team members?
I have addressed your other issue in your other post. If you still persist to have issues with adding the team members, let me know!
Kind Regards,
Nik
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yes, after reviewing the documentation I found the “Manage Tenant Access” functionality. It was not very intuitive, and my mistake was to try things without completely understanding them.
For people with the same issue I had, here is what you must to after inviting a new user to a team:
Thanks Nik, this issue is solved. The unlinking is the only thing that remains, that’s in another ticket I opened.
Link here, as I added the question on this topic as well.
Daniel
Thanks for letting me know!
We will follow things regarding the other issue on the specific post!
Kind Regards,
Nik
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