Hello Auth0 Community, I need help with the new team member invitation workflow.
Tenant with issue: simplants.com
Issue: I invited two team members to my Tenant, they accepted the invitation but they cant see the Tenant besides the teams page (https://accounts.auth0.com/teams/xxxxxxxxxxx/members?tab=list)
If they try to access the manage.auth0.com, they don’t have access to the tenant, and if I try to add them as members, using the old invitation view, I’m informed this is no longer available.
What Am I missing here? I need help…
Ahhh… I even tried to link the accounts, but the result was not what I expected and I also need help to unlink this.
Thank you,
Daniel
Hi @daniel.santana
Have you reviewed our documentation on adding team members?
I have addressed your other issue in your other post. If you still persist to have issues with adding the team members, let me know!
Kind Regards,
Nik
yes, after reviewing the documentation I found the “Manage Tenant Access” functionality. It was not very intuitive, and my mistake was to try things without completely understanding them.
For people with the same issue I had, here is what you must to after inviting a new user to a team:
Thanks Nik, this issue is solved. The unlinking is the only thing that remains, that’s in another ticket I opened.
Link here, as I added the question on this topic as well.
Daniel
Thanks for letting me know!
We will follow things regarding the other issue on the specific post!
Kind Regards,
Nik
